CVE-2024-57726
📛 CVE Title
CVE-2024-57726
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Overview
- State
- PUBLISHED
- Assigner (CNA)
- mitre
- CVSS severity
- —
- CVSS score
- —
- CVSS vector
AV:N/AC:L/Au:S/C:C/I:C/A:C- Effective score
- no score available from CNA, NVD, or AI yet
- CWE(s)
- —
- Reserved
- 2025-01-09
- Published
- 2025-01-15 01:00 UTC
- Last updated
- 2026-04-25 05:55 UTC
- Source
- https://raw.githubusercontent.com/CVEProject/cvelistV5/main/cves/2024/57xxx/CVE-2024-57726.json
CISA Known Exploited Vulnerabilities CISA KEV
CISA has confirmed in-the-wild exploitation of this CVE. Federal agencies must remediate by the due date below; private orgs should treat it as priority-1.
- Vulnerability name
- SimpleHelp Missing Authorization Vulnerability
- Vendor / project
- SimpleHelp
- Product
- SimpleHelp
- Date added to KEV
- 2026-04-24
- Remediation due
- 2026-05-08
- Required action
- Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- Ransomware campaign use
- Known
- CISA notes
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726
- CISA listing
- www.cisa.gov/known-exploited-vulnerabilities-catalog
NVD triage scoring NVD CVE 2.0
Layer NVD adds on top of the CNA's CVE record — published / last-modified timestamps, exploitability / impact subscores, and the FIRST.org EPSS probability that this CVE will be exploited in the wild in the next 30 days.
- EPSS score
- 0.0933 (probability of exploitation in next 30 days)
- EPSS percentile
- 94.74% vs all CVEs — higher = more likely to be exploited, as of 2026-06-17
NVD / KEV / EPSS data refreshed 2026-06-17 18:10 UTC. Re-run the 🛰 Backfill from NVD button above to refresh.
AI-forensic CVSS estimate
Used only when a CVE has no official CVSS from its CNA or NVD. An LLM estimates the v3.1 base score from the description; a HIGH/CRITICAL estimate promotes the CVE to a Threat.
AI could not derive a confident score from this record (likely RESERVED / REJECTED or too sparse).
European Union Vulnerability Database ENISA EUVD
ENISA's official EU repository for curated vulnerability intelligence. Carries a separate identifier (EUVD-YYYY-NNNN) and frequently exposes an earlier-published description + CVSS than NVD does.
- EUVD ID
-
EUVD-2024-53724 - Assigner
- mitre
- Published
- Jan 15, 2025, 12:00:00 AM
- Updated
- Apr 25, 2026, 3:55:35 AM
- EUVD base score (CVSS 3.1)
-
9.9 / 10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H - EUVD-reported EPSS
- 39.4100
- Vendors
- n/a
- Products
-
n/a (n/a)
- Aliases
-
GHSA-8388-c89m-3x67
ENISA description: SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Affected products (1)
| Vendor | Product | Versions | Platforms |
|---|---|---|---|
| n/a | n/a |
n/a (affected)
|
— |
Vendor references (2)
References embedded in the original CVE record by the assigning CNA.
MITRE references (1) cveawg.mitre.org
Pulled from MITRE's CVE Services API by the 🛰 Backfill from MITRE button.
Web references (3)
DuckDuckGo results ranked by threat-intel / vendor advisory domains. Generated by the 🔎 Find references (web) button above — same flow as the Remediations search.
- https://attackerkb.com/topics/CVE-2024-57726 rapid7:attackerkb.com
- https://www.cve.org/CVERecord?id=CVE-2024-57726 rapid7:www.cve.org
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ rapid7:www.horizon3.ai
Remediations (10)
-
web:carthageelectronics.com
On April 25, 2026, CISA added four vulnerabilities to its Known Exploited Vulnerabilities catalog, with a federal remediation deadline of May 8, 2026. CVE-2024-57726 — SimpleHelp Missing Authorization (CVSS 9.9) A low-privileged technician user can generate API keys with elevated rights, escalating to full server administrator access.
2026-05-23 10:39 UTC -
web:cvefeed.io
The following products are affected by CVE-2024-57726 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.
2026-05-23 10:39 UTC -
web:nvd.nist.gov
Secure .gov websites use HTTPS A lock () or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.
2026-05-23 10:39 UTC -
web:portal.msrc.microsoft.com
The Security Update Guide provides information on the latest Microsoft security updates, helping users understand and address potential vulnerabilities effectively.
2026-05-23 10:39 UTC -
web:securityboulevard.com
Vulnerability remediation is the process of identifying, addressing, and resolving security vulnerabilities in systems, networks, or applications to eliminate potential threats. It involves fixing the root cause of the vulnerability, often through actions such as applying security patches, updating software, reconfiguring systems, or rewriting insecure code. Remediation aims to provide a ...
2026-05-23 10:39 UTC -
web:stack.watch
CVE-2024-57726 Published on January 15, 2025 SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions.
2026-05-23 10:39 UTC -
web:translate.google.com
Google's service, offered free of charge, instantly translates words, phrases, and web pages between English and over 100 other languages.
2026-05-23 10:39 UTC -
web:www.oracle.com
This Critical Patch Update contains 481 new security patches across the product families listed below. Please note that an MOS note summarizing the content of this Critical Patch Update and other Oracle Software Security Assurance activities is located at April 2026 Critical Patch Update: Executive Summary and Analysis.
2026-05-23 10:39 UTC -
web:www.secure.com
Learn the difference between vulnerability remediation and mitigation , and how a risk-based strategy can strengthen your security posture.
2026-05-23 10:39 UTC -
web:www.sentinelone.com
CVE-2024-57726 is a privilege escalation vulnerability in SimpleHelp remote support software. Learn about its impact, affected versions, and mitigation methods.
2026-05-23 10:39 UTC
AI Forensic Analysis
Only Available for Registered Users. Sign in to view.
Raw JSON
The full cvelistV5 record. Download as CVE-2024-57726.json.
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"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "CHANGED",
"userInteraction": "NONE",
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